Letting a new cleaning professional enter your home can be a big deal—even if they come from a cleaning company. It's understandable; your house should be where you feel the safest, and only trustworthy people should cross that door. 

However, if you are attentive to some hints and details, you can learn if your cleaning company is reliable. Learn how to know if your cleaner is trustworthy on this blog post.

How to know if a cleaner is trustworthy

When homeowners look for a professional house cleaner, they sometimes prioritize the price or service details. However, one of the first things you should ensure is if the cleaners are trustworthy.

Of course, assessing a cleaning company's trustworthiness may be easier said than done. However, looking for these telltale features can help you with that.

Here is a list of all the signs of a trustworthy cleaning professional.

Sign #1. The information and pricing is crystal clear

Does the cleaning company provide a detailed cleaning checklist with the tasks included in their services? Are prices clear and understandable? When you hire a service provider, they should let you know what's included in the service and how much it will cost you. 

It may be hard to tell if the professionals are hiding something from you. However, you can notice quickly when the information is crystal clear. An easy way to avoid unpleasant surprises is by choosing a cleaning company that offers flat rates and a precise estimate beforehand. 

Sign #2. Everything's shipshape in the business

Every business has legal obligations, including taxes and licenses. Look for cleaning companies that are fully licensed, registered to operate, and insured. At first sight, these obligations may seem irrelevant to you. However, a business that does things by the book is likely more reliable. 

If the company is not complying with its responsibilities, how can you expect them to deliver a consistent and reliable service? You shouldn't trust a cleaner operating under the radar!

Sign #3. Cleaners are employees, not subcontractors

Some cleaning companies rely on subcontractors instead of employees, which might represent several issues for you. A cleaning company is not accountable for a subcontractor, so the cleaner might not be background-checked, trained, or insured.

Your best option is going for a cleaning company that hires, trains, and provides insurance for its cleaners. For example, Rain City Maids vets each candidate carefully to ensure we only send trustworthy cleaners to your home. 

Sign #4. The cleaners are happy

The working conditions of a professional cleaner may seem irrelevant to you. However, a happy cleaner is likely the ultimate sign that you can trust the cleaning company. 

First, if the employees are friendly, you can be sure they love what they do. Besides, a happy employee is also a sign that the company invests in its cleaners. In other words, you can be sure that they earn enough to make a living, they are well-trained, and they care for the job.

Sign #5. They are reputable professionals

When you are looking for someone to help you with the chores, you can trust your friends or family's referrals. Usually, when a satisfied client is happy with a cleaning company, they'll speak about it and recommend it.

Besides, looking for referrals is more accessible nowadays. Browse the reviews and comments that previous clients leave on the internet. For example, Rain City Maids is on Yelp and Facebook. We are the best cleaning company in East Seattle, and our customers can confirm it.

Sign #6. Years of experience back them up

When a maid service has many years in the cleaning business, they are likely trustworthy. In the fast-paced and competitive cleaning industry, only reliable professionals that go above and beyond can make a living from it! 

The best part is that experience is easy to notice. Just ask your cleaner or the cleaning company how many years they've been servicing Seattle.

Sign #7. The service covers your cleaning needs

Some homeowners may look for regular help on their chores, while others look for a professional spring cleaning. Each home is unique, and a trustworthy home cleaner should know it. 

Most cleaning companies offer various cleaning services to cover their client's needs. However, professional cleaners should be open to requests. Let your cleaning company know when you need a specific task or cleaning product. If they are reliable, they should listen!

Sign #8. You only see quality products

Trustworthy professional cleaners should care about your home and everyone inside it. Do they use non-toxic products? Are their supplies eco-friendly? These are essential questions to learn if your cleaning maid cares about your household.

A cleaner is as good as the equipment and products they use. If your professional maid wants to go above and beyond each time they clean your home, they'll use the best supplies available.

Sign #9. The customer experience is a priority

A trustworthy cleaning company will always prioritize your experience above everything else. Before choosing a cleaner, consider everything that can enhance your experience, like the customer service, scheduling system, or payment methods. 

Relying on professional cleaners goes beyond the cleaning tasks themselves. For example, when you book a service with Rain City Maids, you are not just receiving a professional cleaning. We are also ready to attend to your special instructions or doubts. Contact us anytime!

Sign #10. Your satisfaction is guaranteed

When a cleaning company knows they offer high-quality cleaning services, they can guarantee your satisfaction. Ask your cleaning company what will happen if you are not satisfied with the service and you'll know if they are reliable.

Are you looking for professional cleaners in East Seattle? You can trust Rain City Maids!

Rain City Maids is a local cleaning company servicing Eastside Seattle with high-quality cleaning services. You can trust our cleaners because they are thoroughly vetted and well-trained before joining the cleaning team.

Get your instant pricing or book your service directly from our homepage. It won't take you more than a few seconds!