Do gift certificates have an expiration date?

April 8, 2016 by ben

Yes, gift certificates are good for up to 12 months from the date of purchase. If they are not used within those 12 months you will not be able to schedule your cleaning utilizing the gift code provided.

Are gift certificates refundable or transferable?

April 8, 2016 by ben

Due to the nature of gift certificates, we are unable to refund any gift certificates that have been purchased more than 30 days prior to the purchase date, and they can only be redeemed by the purchaser or the individual that the gift was intended for.

How can I tell what balance I have remaining on my gift certificate?

April 8, 2016 by ben

Once you have created an account from the email you received when the gift card was sent to you, you will be able to view and schedule your cleaning and/or balance from within your account.

Can I use my gift certificate towards more than one cleaning?

April 8, 2016 by ben

Yes, you can use a gift certificate towards multiple bookings until the balance is depleted.

How can I redeem my gift certificate?

April 8, 2016 by ben

You can redeem by scheduling your cleaning online, and using your gift certificate code in the discount field on our book now page.